Privacy Policy

Last updated: July 2026

Introduction

Essence By Devontee ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.

Information We Collect

• Account information: name, email address, phone number, password (encrypted)
• Order information: delivery address, items purchased, order history
• Payment information: processed securely via Stripe — we never store your full card details
• Technical information: IP address, browser type, pages visited (via standard analytics)

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and delivery updates
• To respond to customer service enquiries
• To improve our website and product offerings
• To send promotional updates, only if you have opted in

Payment Security

All payments are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store your card details on our servers.

Data Sharing

We do not sell or rent your personal information to third parties. We only share information with trusted service providers necessary to operate our business — such as Stripe for payments and our email provider for order communications.

Cookies

Our website uses cookies to remember your cart contents and improve your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications at any time

Data Retention

We retain your account and order information for as long as your account is active, or as needed to comply with legal obligations.

Contact Us

• 📧 Email: hello@anitabrands.co.uk
• 📱 WhatsApp: +44 7352 975899
• 📍 Carlisle, United Kingdom